Managed Services (MSP)
Managed Service Provider (MSP) services:
Core IT Services
Desktop and laptop management
24/7 IT help desk and technical support
IT Infrastructure Management
IT Asset Management
Network Management
Patch Management
Remote Monitoring, and Management (RMM)
Server management
Software and hardware management
Wireless Management
Cloud Services AWS Amazon Web Services Azure Microsoft Cloud Services Cloud Backup Cloud Infrastructure Management Cloud Management (SaaS, PaaS, IaaS)Google Cloud Microsoft 365 management
Backup & Disaster Recovery Backup (Onsite vs. Offsite) Business Continuity Planning (BCP) Disaster Recovery Plan (DRP) Managed Data Backup Malware Recovery Microsoft 365 Backup Server backup
Network & Infrastructure Cabling Management Firewall Management Internet/ISP Management IDS/IPS LAN/WAN/MAN/VLAN management MPLS Network Infrastructure Management Network Monitoring, and Optimization Router, and Switch Management SD-WAN VPN management
Business & Strategic IT Budgeting Strategy Compliance IT Consulting IT Procurement Policy Technology Assessments Supplier, and Vendor management vCIO Consulting
Communication & Collaboration Email Collaboration Microsoft Teams Unified Communications (VoIP) VoIP/phone systems Zoom administration
Specialized Services Virtual CIO (vCIO) Virtual IT Manager Co-managed IT On-site IT support New employee onboarding/offboarding IT documentation Compliance management Help-desk ticketing Hardware lifecycle management IT project management
Cloud Services AWS Amazon Web Services Azure Microsoft Cloud Services Cloud Backup Cloud Infrastructure Management Cloud Management (SaaS, PaaS, IaaS)Google Cloud Microsoft 365 management
Backup & Disaster Recovery Backup (Onsite vs. Offsite) Business Continuity Planning (BCP) Disaster Recovery Plan (DRP) Managed Data Backup Malware Recovery Microsoft 365 Backup Server backup
Network & Infrastructure Cabling Management Firewall Management Internet/ISP Management IDS/IPS LAN/WAN/MAN/VLAN management MPLS Network Infrastructure Management Network Monitoring, and Optimization Router, and Switch Management SD-WAN VPN management
Business & Strategic IT Budgeting Strategy Compliance IT Consulting IT Procurement Policy Technology Assessments Supplier, and Vendor management vCIO Consulting
Communication & Collaboration Email Collaboration Microsoft Teams Unified Communications (VoIP) VoIP/phone systems Zoom administration
Specialized Services Virtual CIO (vCIO) Virtual IT Manager Co-managed IT On-site IT support New employee onboarding/offboarding IT documentation Compliance management Help-desk ticketing Hardware lifecycle management IT project management
Phone
(312) 550-4800
Email
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